30 Years of
Leading Market Research Solutions

Since 1994, Indochina Research (Vietnam) Ltd—also known as IRL Vietnam—has been a trusted provider of full-service research solutions for multinational companies, NGOs, government agencies, donors, and international organizations operating across the dynamic markets of the Indochina region.

We offer end-to-end research services, from robust data collection to strategic consulting, tailored to the diverse needs of our clients.
Today, we combine advanced tablet-based fieldwork with turnkey IT capabilities, including social media monitoring, database development, and GIS mapping. Our strong team, broad sector expertise, and proven track record are further highlighted in the following sections.

Key Metrics

Delivering 30+ years of insights across 4 countries with 50+ successful research projects completed.

YEARLY PROJECTS

50+

MYSTERY SHOPPING

30K+

QUANTITATIVE  INTERVIEWS

580K+

100K+

30K+

950+

550+

Industries

Trusted research partner across sectors like FMCG, healthcare, finance, media, and more

Agriculture
Media
Business
Healthcare
Automotive
Real Estate
Pharmaceuticals
Finance & Banking
FMCG
and many others

Our Researches

Deliver fast, actionable insights on urban trends and public sentiment from a representative sample in four key cities

Usage and attitude

Usage and attitude
 Understand how consumers use a product or service and what they think or feel about it.

Brand health check

Assess key indicators of brand performance, including awareness, perception and retention

Satisfaction survey

Measure customer satisfaction levels to identify strengths and areas for improvement

Retail audit

Monitor product availability, pricing, display and compliance at the point of sale

Socio-economic studies

Explore the broader social and economic conditions that influence behaviors and decisions

Product test

Evaluate consumer reactions to a product’s concept, design or purchase intention before launch

Monitoring and evaluation

Track and assess the progress and impact of programs or interventions over time

Our highlighted projects

Centre for Impact Investing and Practices (CIIP) | 2025 | ESG adoption & supply chain sustainability.

This large-scale regional study, led by the Centre for Impact Investing and Practices (CIIP) and supported by PwC Singapore, examined the state of ESG (Environmental, Social, and Governance) adoption among more than 3,500 MSMEs across Southeast Asia. Focusing on four key sectors—consumer goods, food and beverage, electronics, and tourism.
In Vietnam, Indochina Research conducted in-depth interviews with business owners and managers to understand their awareness, challenges, and motivations around ESG practices. Our localized insights helped capture the real-world conditions facing Vietnamese MSMEs and contributed to practical recommendations for advancing sustainable supply chains.

Vietnam-based enterprise | 2025 | Healthcare market research and expatriate consumer insights

As Vietnam emerges as a rising destination for medical tourism, Indochina Research conducted a nationwide survey targeting foreign residents, expatriates, and tourists across key cities. The study aimed to understand healthcare behaviors, perceptions, and current usage patterns among international patients, offering valuable insights into how providers are positioned in the eyes of foreign users.

Leveraging our strong fieldwork capabilities and extensive experience with hard-to-reach audiences, we successfully engaged this diverse and mobile target group. From research design to data collection and analysis, we delivered clear, actionable findings to support improvements in service delivery and competitiveness in Vietnam’s private healthcare sector.

The World Bank Group | 2024 | Socio-economic research & climate impact

The Life in the Mekong Survey is a large-scale household study commissioned by the World Bank Group to understand the socio-economic conditions of communities across the Mekong region and how climate change is affecting their daily lives. The research explored key aspects such as income sources, employment, education, housing and exposure to environmental risks, aiming to identify vulnerabilities and adaptive strategies.

Indochina Research was responsible for the implementation of the study, from sample design and data collection to fieldwork and analysis, delivering high-quality data and actionable insights. This project highlights our proven capabilities in conducting complex household surveys and working with diverse communities in dynamic and environmentally sensitive contexts.

Asian Development Bank (ADB) | 2023 | Automotive market research & consumer segmentation

In partnership with ADB, this project aimed to support the expansion of Vietnam’s electric vehicle (EV) market by conducting a comprehensive consumer study to guide manufacturers like VinFast. The research focused on segmenting potential EV buyers and understanding their expectations, perceptions and decision-making factors, as well as evaluating the public image and brand perception of VinFast within the competitive landscape.

Indochina Research designed and executed a full-scale mixed-methodology study that transformed consumer insights into strategic personas, enabling stakeholders to tailor communications, product development, and brand positioning to distinct market segments. The project reflects our strong ability to connect market data with strategic outcomes in the evolving field of sustainable mobility.

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